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Frequently Asked Questions
What is a Toll Free Number?

A toll-free telephone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll-free number from a landline is free of charge.

Can I use this number with a Mobile Number?

Toll Free numbers are translated into final Destination numbers. Each Carrier will dictate what final destinations are allowed on their network.

Is this a onetime fee?

The reservation fee is a onetime fee. Once you transfer your number to a Toll free Carrier, you will be obligated to the contract agreement of that carrier.

Is this number mine forever?

You can use this number as long as you observe the contract with your Toll Free Carrier. You will be able to change your Toll Free Carrier as long as you are within your contract guidelines.

How do I activate a number once I reserve it?

Determine which Toll Free Carrier you want to choose and complete an LOA.

What is an LOA?

LOA – Letter of Authentication. Proof you have the right to use this number.

What do I need to complete the LOA?

You will need information about your company: (Name, Address, and Telephone Number), our RespOrg ID: YHN19, a copy of your 8fa receipt.

What is a RespOrg?

A RespOrg is a company which maintains the registration for individual toll-free telephone numbers in the distributed Service Management System/800 database.

How long does it take to activate my number?

Typically 2-3 weeks after you complete the LOA. You can activate immediately by using the link to iTeleCenter in your email receipt.

How do I activate a number once I reserve it?

Determine which Toll Free Carrier you want to choose and complete an LOA. We highly recommend you follow the link to iTeleCenter in your email receipt for rates and immediate activation.

Do I need to activate my number on iTelCenter when I reserve it?

No… You will be given a link in your email receipt to return to iTeleCenter and activate your number.

My question has not been answered… How do I contact you?

Call our support hotline at 732.356.6999

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